The Silver Book — University of Leicester
Despite the majority of urgent care being delivered in the primary care setting, an increasing number of older
people are attending emergency departments and accessing urgent health and social care services. Recent national reports including from Patient UK, Care Quality Commission, NCEPOD and the Health Service Ombudsman highlighted major deficiencies in the care of older people in acute hospitals ranging from issues
around privacy and dignity to peri-operative care.
Older people are admitted to hospital more frequently, have longer length of stay and occupy more bed days in acute hospitals compared to other individual groups. There is a pressing need to change how we care for older people with urgent care needs to improve quality, outcomes and efficiency.
Read the 'Silver Book' from the University of Leicester to find out how we can do this . . .
